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Ques 1:Are your bags made of genuine leather? Yes, all our bags are made of 100% quality leather comprising of Lamb leather, Cowhide leather. Ques 2:What is the difference between your bags and the original Very little difference, they are nearly mirror image, with some slight difference in the leather used Ques 3:How do I sub mitt my order? What payment method do you accept? we asking customer to email us the bags they like to buy. our factory staff will reply to you the total price with shipping fee and information for sending the western union to us we checking hourly 6 days a week sunny@bagroad.com or bagroad@hotmail.com
Ques 4:What should I do after I have submitted my order and paid? We ask customer to to please be patient once the order has been shipped out we will email you with the tracking number you can track it from the email link, or go to Tracking page to track your package Ques 5:Where are the bags be shipped from? How long doe’s it take to receive my goods? All goods are shipped from main land China by EMS door to door service, signature confirmation within 24 hours of payment , 4 to 6 days delivery time,the exact time differs by countries and shipping arrangements in EMS office. Ques 6: Do you guarantee 100% that I can get my order without any customs problem? Do you mark the parcel with low value? Although seizures seldom happen on our packages to customers, we need to clarify everything before you have decided doing business with us. Due to the particular nature of replica business, we guarantee export from China but we do not guarantee 100% safety from customs in destination countries, We write shipping invoice with low value and gift. Ques 7:What if I get the wrong bag to a bag I ordered, or it has defects? We ask customer to E-mail us in timely manner,(within 7 days) with pictures if possible, We ask you to post the bag back, we will supply you with address. Ques 8: Do you offer Drop shipping? Yes, we offer drop shipping. Ques 9: for the country Italy, Iceland, Norway Israel, and other far Euorpean country more shipping fee is needed, Ques 10: can i buy spare hardware? Yes the customer can buy the hardware from us, we can send it by air mail at cost of $10, please show the detailed picture of the hardware you need. Ques 11: Do you offer discounts Yes we can offer discount to customer order 5 x bags or more.
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